And because CRM is a field in which new applications appear frequently, it was important to develop a flexible software architecture and an agile hardware infrastructure.

• 因为客户关系管理是一个新的应用软件频繁更迭、层出不穷的领域，开发一个灵活的软件体系结构及一个灵活的硬件基础结构就尤为重要。