In addition to the specific focus that personas can give a design effort, there are some consistent and generalizable patterns of user needs that should inform the way our products are designed.

• 人物角色除了可以带给我们这些具体的关注之外，还有一些用户需求可以统一概括成为其他需求模式，设计产品时也应该考虑到这些情况。