Responsible for handling all bookings, pre-alerts, enquiries, tracing, supplies requests and resolving complaints of selected customers as well as meet all standards set as Key Account Service Manual.

• 在遵循重要客户服务手册中的标准的情况下处理来自目标客户的预约取件，发送预报，咨询，查询，供给环节中的要求，解决投诉。