Served personas are somewhat different from the persona types already discussed. They are not users of the product at all; however, they are directly affected by the use of the product.
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- 接受服务的人物角色在某种程度上不同于已经讨论过的人物角色,他们根本就不是产品的用户,然而他们直接受到产品使用的影响。