I am just back from chairing the first-ever Source Media Customer Engagement Symposium[1], and my notebooks are overflowing with good ideas, smart practices, and fun stories.

• 我刚刚从主持首届资源媒体客户管理研讨会上回来，我的记录本上写满了奇思妙想、明智的事件和有趣的故事。